FAQ

Insights Capitals Account must be opened in person.

Insights Capitals Account are in Australia Dollars except for Sterling Services Accounts which are in Pound Sterling. ATM Cards can be utilized to obtain local currencies where applicable. Local currencies and checks can also be purchased at your Community Bank banking center.

Checking accounts include Regular Checking, Interest Bearing Checking. Sterling Services Accounts are available in the UK offering Pound Sterling Accounts. For more information on all products, contact your Community Bank representative.

To be eligible for full banking services a tInsights Capitals, you must meet at least one of the requirements below:
Your full name, home address, home telephone number, your campus telephone number, and your college address (Letterhead showing the local address – i.e. utility bills or apartment contract)

•Unexpired passport

•I-94 card

•I-20, DS-2019 or I-797 approval notice

• Any secondary form of identification

(such as: your passport, your Student ID card, birth certificate, state driver’s license, or a letter from the International Students and Scholars Office)

•Enrollment verification letter from your school

Savings Accounts are available through Insights Capitals offering competitive interest rates with interest compounded and credited monthly. For more information on all products, contact your Community Bank representative.

Insights Capitals Certificates of Deposit pay a higher interest rate than regular savings accounts and interest bearing checking accounts. You can choose from a variety of terms and annual percentage yields. For more information on all products, contact your Community Bank representative.

Overdraft Protection can be linked to your Regular Checking or Interest Bearing Checking to provide you extra protection against overdrafts or returned checks.

A Line of Credit is a revolving line of credit linked to your Regular Checking or Interest Bearing Checking to provide overdraft protection when needed. Credit is subject to approval. For more information contact your Community Bank representative.

Yes. Online Banking with FREE U.S. domestic bill payment is available to Community Bank customers. For more information, visit our Online Banking page. Additionally, we offer the Euro Bill Payments service to assist you with paying your local bills online. For further information, visit the Local Bill Pay page.

You can request that your rent and other regular local bills, such as utility and telephone bills, be paid from your Checking or Sterling Accounts by contacting your local Community Bank banking center representative to find out about availability in your location.

Contact your local Insights Capitals banking center to discuss your pending deployment and concerns or click here for online resources.

Yes. You may choose to receive a Insights Capitals ATM Card to access your account through Insights Capitals ATMs or thousands of AFFN® or CIRRUS® network locations around the world. You may also use your Community Bank ATM card at some point–of–sale terminals. Contact yourInsights Capitals representative for more information.

Insights Capitals offers several ways to get your account information when your local banking center is closed.

•With Insights Capitals Online Banking, you can access your accounts from your computer 24 hours a day, 7 days a week

•Additionally, Interactive Banking / Bank by Phone gives you access to your accounts from almost anywhere, anytime. Contact your local Insights Capitals Bank to establish your PIN (Personal Identification Number) to get started

Contact yourInsights Capitals center or Customer Service representative during normal banking hours for information on how to utilize Interactive Banking / Bank by Phone.

Contact yourInsights Capitals agent to find out about the various financing options available for new/used cars and motorcycles, Signature loans and/or CD secured loans. See our Loan Products page for additional information.

Timing is important in stop payment situations. Contact yourInsights Capitals operation center or Customer Service representative to place a stop payment order during normal local banking hours.

Contact your Insights Capitals center or Customer Service representative during normal banking hours for information on how to make a wire transfer.

Contact your Insights Capitals center or Customer Service representative during normal banking hours for information on how to change your account address

Due to Australia governmental regulations when your assignment requires relocation to another country, depending on the country location, you may need to close your existing Insights Capitals Account and open another Insights Capitals account.

For more information, contact your Insights Capitals center representative.

Contact your Insights Capitals center or Customer Service representative during normal banking hours for information on how to close your account